Thai Lessons & Culture- not always peaches and cream

Our first attempt at Thai language lessons didn't turn out quite as expected.
We found what appeared to be a good school, Christian folk running it, lessons at a good price, caring teacher and an interesting Canadian classmate who claimed to know everything about everything. But, after receiving our invoice, the price was twice as much as what all us classmates agreed to.

After trying for several hours to resolve this price discrepancy, we found out this "last minute change" is typical in Thai business. In fact, we met a westerner telling a story about him asking a Thai to sign a development contract. As the Thai was signing it, he said, "Now we can start negotiations". It is all about the bottom dollar- first, last, and always.

Another story, again in the construction industry, further highlights the problem of business ethics. When building a house, the contractor asks for 50% payment upfront for "supply and initial labor". Seems reasonable. But, the first day on the job, the contractor commonly asks for more money to buy material. When inquiring about the first payment the contractor says that was used to pay off his debts from the last job. Lawsuits aren't much of an option. Apparently, in order for businesses to recoup debts it is sometimes common to hold hostage or kill a debtors family member.

Needless to say, the lack of ethics has been the most difficult adjustment for us. Many more stories like this have highlighted the need for us to study Thai culture more closely, especially as it relates to business.